Thompson Playa Del Carmen Beach House, By Hyatt, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Calle 8 Y Playa S/N, Playa Del Carmen, Mx, Playa del Carmen, Mexico

Thompson Playa Del Carmen Beach House, By Hyatt offers two distinct luxury resort experiences. The hotel features a dreamscape rooftop oasis at the Main House on Quinta Avenida and a beachfront retreat just a short walk away. This boutique hotel caters to those looking for elegance in the vibrant heart of Playa del Carmen's cultural scene. With stylish mid-century decor and upscale amenities, it aims to provide an intimate and relaxing escape.

Location

Thompson Playa Del Carmen Beach House is located in Downtown Playa del Carmen, just a stroll away from the famous Quinta Avenida. The hotel is situated along the stunning Riviera Maya coastline, only 35 miles south of Cancun. Nearby attractions include local art galleries, shopping malls, and historical sites, providing guests with engaging cultural experiences. The central location enables easy access to transportation options for exploring the wider area.

Rooms

The hotel comprises 27 air-conditioned rooms that showcase mid-century decor boosted by rich Mexican patterns and textures. Each room is equipped with upscale amenities including gourmet minibars and sateen-woven linens. All accommodations feature balconies that provide at least partial ocean views for guests to enjoy. Private bathrooms come with complimentary bathrobes, slippers, and free toiletries.

Eat & Drink

C Grill, the hotel's restaurant, specializes in wood-fired grilled seafood, ceviches, and innovative takes on traditional Mexican dishes. Guests can savor poolside cocktails while enjoying sunset views at the beachfront lounge. The venue also offers unique culinary experiences, such as tequila or mezcal tastings, enhancing the dining atmosphere. Daily surprises, including Mexican candies at turndown, add local flair to guests’ culinary experiences.

Leisure & Business

Guests have access to various recreational amenities, including an outdoor pool, a sauna, and a full-fledged fitness center open 24 hours. The rooftop area offers exciting activities such as yoga classes in the mornings and relaxing cabanas with ceiling fans for optimal leisure. Complimentary bicycles are available, promoting an active lifestyle while exploring the surroundings. Professional services like concierge and wedding arrangements ensure all guest needs are met.

“The hotel is perfectly situated right by the beautiful beach, making it ideal for a relaxing getaway.”view full review

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“A wonderful beachfront hotel with exceptional, accommodating staff” view full review

Top location:Highly rated by recent guests(9.7)

Check-in/Check-out

from 15:00-16:00

from 09:00-12:00

Amenities

Public parking is possible at a location nearby at USD 15 per day.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs US$25 per person per day.

There are no cribs provided in a room.

Pets are allowed on request.

Number of rooms:27

Former name

thompson playa del carmen beach house, part of hyatt

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

3 persons

77 m²

Bed options:

1 King Size Bed

Ocean view

Shower

Coffee machine

room details

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Oceanfront King Room

Max:

2 persons

47 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Queen Room

Max:

4 persons

51 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen2000 ft

Airports

Aeropuerto de Playa del Carmen (PCM)5000 ft

Cancun (CUN) 35.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Treatment

“I indulged in a facial treatment during my stay, and it was a heavenly experience that left me feeling rejuvenated and pampered.” view full review

Beautifully Designed Room

“Our room was impeccably clean and beautifully decorated, with incredibly comfy beds that made for restful nights.” view full review

Thoughtful Management

“The hotel management was considerate and allowed us to cancel our final night without penalty due to a medical emergency, which we truly appreciated.” view full review

Invigorating Yoga Class

“I loved the complimentary yoga class; it was a refreshing way to start the day and helped set a peaceful tone for our vacation.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Currency exchange
Multilingual staff

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Paid valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Newspaper service
Bell staff/Porter

Dining

Paid breakfast
Restaurant
Poolside snack bar

Children

Cribs

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Television in lobby
Spa center

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Terrace
Balcony
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Cable/ Satellite television
Telephone
CD player
AM/FM alarm clock

Room decor

Curtains

Location

Calle 8 Y Playa S/N, Playa Del Carmen, Mx, Playa del Carmen, Mexico

Map view

Calle 8 Y Playa S/N, Playa Del Carmen, Mx, Playa del Carmen, Mexico

City landmarks

Av. Benito Juárez

Los Fundadores Park

2100 ft

Mall

Quinta Alegria Shopping Mall

2200 ft

Museums

3D Museum of Wonders

2200 ft

Church

Nuestra Senora del Carmen Catholic Church

2200 ft

Beach

Playacar

2200 ft

Gallery

Riviera Art Gallery

2200 ft

Zona Arqueologica Playa del Carmen

4000 ft

Gallery

La Galeria de Playa Art Gallery

2900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

2900 ft

Beach

Mamita's Beach Club

5100 ft

Beach

Kool Beach Club

4500 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3500 ft

Av Benito Juárez 251

Portal Maya

2200 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

700 ft

Museums

Museo Frida Kahlo Playa Del Carmen

300 ft

Night club

Coco Bongo

1500 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

400 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

800 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1100 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1600 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1600 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1900 ft

Aquarium

Aquarium Beach

2200 ft

Night club

Club 01

400 ft

Night club

Mandala Playa del Carmen

700 ft

Beach

INTI Beach

3200 ft

Casinos

Grand Riviera Casino

1200 ft

Night club

Blue Parrot

800 ft

Shopping Area

Plaza Calle Corazon

900 ft

Night club

Salon Salsanera

900 ft

Restaurants

KEEL Restaurant at The Carmen Hotel

100 ft

Calle 8 Nte. No. 876 Centro

La Cazota Grill Restaurant

500 ft

Quinta Avenida Between Calle 6 and 8

Deck 5 Pool and Skybar

100 ft

Calle 8 Norte 876 The Carmen Hotel Rooftop

C Grill at Playa Del Carmen

100 ft

Calle 8 Nte Gonzalo Guerrero

Mi Pueblo

400 ft

5ta Avenida y Calle 8 Col. Centro

Conte Flavio Gelaterie Italiane

200 ft

Calle 8 Norte Entre 5a Avenida y La Playa 876

CGrill Restaurant

100 ft

Calle 8 Nte y Playa S/N

Il Baretto Italian Restaurant

500 ft

Avenida 5

Eat Italy

400 ft

5TA Avenida Esquina Calle 8

Fusion Beach Bar Cuisine

600 ft

Calle 6 Norte On the Beach

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Great view

Friendly service

Limited dining options

Higher price

8.6/10

Great

Rooms

8.7

Location

9.7

Service

9.7

Dining

6.3

Anna

United States of America, May 2024

9.2/10

The hotel is exceptional with a beautiful view and a warm, friendly service. The location is wonderful, right off bustling 5th Ave in Playa del Carmen. Dining was delicious, but could offer more variety. The facilities are top-notch, making for a perfect stay.

Rooms

9.0

The room was beautiful, with an exceptional view.

Service

10.0

I loved the fact that I could use the facilities at the Thompson on 5th Ave. The service was incredibly warm and friendly, anticipating every need and making me feel very welcome.

Location

10.0

The location is impeccable, right next to top shopping outlets on 5th Ave in Playa del Carmen. It's the perfect spot to kick back, relax, and enjoy pampering at this marvelous boutique hotel.

Dining

8.0

The dining options were simply delicious, some of the best I've had anywhere.

Facilities

9.0

The facilities were outstanding, making the stay even more enjoyable.

Great view

Limited dining options

Ted

United States of America, May 2024

8.0/10

I had a pleasant stay at this hotel. The spacious and beautifully appointed rooms were awesome, clean, and stylish. Though I felt the price was a bit high, I would consider staying at an alternative hotel for the same rate.

Rooms

8.0

The rooms were beyond spacious and beautifully appointed.

Service

9.0

The service was incredibly warm and friendly, making my stay enjoyable.

Location

9.0

The location was impeccable, right off the bustling 5th Ave and close to the top shopping outlets.

Dining

6.0

The dining was mainly limited to a sweet breakfast, which was a bit disappointing. I wished for more variety.

Facilities

The hotel offers great facilities that cater to various needs.

Stephanie

United States of America, May 2023

8.6/10

I couldn't check into my room until 4 or 5 pm, but when I finally did, it was a truly spectacular experience. The decor was top-notch, the room felt luxurious, and everything was impeccably clean and modern. However, the wait was a bit of a downside. Inside the room was truly beautiful.

Rooms

9.0

The room was truly spectacular, with great decor, a luxurious feel, and it was clean and modern.

Service

10.0

The service was the best I've experienced. The staff was incredibly warm and friendly, always kind and reactive to my needs, even making adjustments to my bill with a smile.

Location

10.0

The location could not have been more amazing. Right off bustling 5th Ave and near top shopping outlets, it's the perfect spot to relax and enjoy the pampering of this marvelous boutique hotel.

Dining

5.0

The dining was a huge disappointment. The continental breakfast was meager, with just some sliced fruit, an old pastry, and a spoonful of yogurt; upgrading to ham and cheese was the better option.

Facilities

9.0

The hotel facilities were top-notch, offering services like room service, dry cleaning, valet parking, and more. Despite the dining disappointment, everything else was fantastic.

clean

limited breakfast